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For leaders and ops team members at small to midsize nonprofits to get guidance, uplifting, and resources for philanthropy data, database, and operations.
Ops Insights #078 Why I Hired a Gift Processor with Zero Experience
The best gift processor I ever hired had zero gift entry skills. Lisa was her name. When I heard Lisa was getting laid off because a spreadsheet said she was "non-essential," I called her and told her we had an opening. I worked with her at my prior employer and knew how good she was with people. She was our front desk administrative assistant and colleagues and donors loved her. There were candidates with stronger resumes on paper. We hired her anyway.
Ops Insights #046 Interview Questions You Can Use
When looking for someone to join your team on the data, database, and operations side of the house, looking for someone who understands not just the database, but who understands people, data, and processes. You want someone who can sit as a trusted partner side-by-side with frontline fundraisers and talk about strategy and how the data and database can support the frontline strategies, but also can dive into the weeds and get things done. To find this person, let’s give you some interview questions you can use during interviews.