Helping When You Need it the Most.
Aligning philanthropy data, database, and ops to frontline strategies leads to higher fundraising results.
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Need Hands-On Support?
Let’s talk about fractional support.
Fractional support is where Jenny integrates into your team 1-3 days a week. She partners with you at a high level as the CDO, coaches and mentors team members, and dives into “in-the-weeds” work to get your philanthropy operations moving.
This hands-on and personalized service brings industry best practices to your nonprofit while customizing to meet the needs of your specific fundraising efforts.
She helps you when you need it the most.
Typical situations:
You lost your development operations team member(s) and need someone to fill in until you can fill a position.
You have existing data, database, or operations team members and you need someone to alleviate the workload and dive into the details to get things done.
You are not getting what you need or have a problem that needs fixing by someone who understands data and tech and can explain it to non-tech-minded folks.
Jenny’s got you covered. It’s minimal ramp-up time and maximum return on investment.
With fractional support, Jenny fills the gap by leading and managing your data, database, operations, and infrastructure needs while implementing best practices. Set up a call to talk through your needs.
Fractional Support
Fractional support is 1-3 days per week, bringing you an industry expert who will strengthen your processes 3x faster than a traditional full-time employee.
Advancement/Development Operations Leader
Director of Philanthropy Operations
Manager of Database Training and Data Integrity
Are your needs outpacing your ability to get things done?
Jenny will seamlessly step in so you can move your strategies forward quickly:
Philanthropy Operations Expert: Fractional support alleviates pressure on existing staffing, fills gaps, and strengthens areas for donor-centric operations, better data, a strong fundraising database, and an optimized prospecting structure.
Staff training: Instruction and coaching on best practices for fundraising data, database, and operations, as well as prospecting to boost fundraising efforts, leading to increased employee expertise and retention.
Collaboration coaching: Strategic methods to bridge the gaps and strengthen the partnership between frontline fundraisers and operational team members as hyper-connected teams propel fundraising efforts forward quicker.
From Fractional Support Engagements
For your viewing pleasure. The next video could be for you.
“I've had the privilege of working alongside Jenny Kleintop through her fractional support with PhilanthropyOps, and I can confidently say that she is the secret superpower behind many transformative advancements made by our Development Operations team at Orbis International. Jenny's expertise, strategic mindset, and hands-on approach has significantly elevated our team’s efficiency and impact.”
- A.J. Minogue, Director of Development Operations, Orbis International
“Working with Jenny has been a wonderful and fruitful collaboration. She is a true partner: supportive, caring and incredibly good at what she does. Her experience and wealth of knowledge was invaluable during the build and roll out of our moves management system. I cannot recommend her enough - hire her before someone else does!”
- Valeria Servranckx, MA, MPA, Associate Director, Orbis International
“If you need support and guidance in your philanthropy operations, look no further! Jenny and her team are incredibly knowledgeable and effective. Not only did they walk our (inexperienced) team step-by-step through the process of building our development department from the ground up, but they meticulously documented every decision and procedure for future training and reference. They left no stone unturned and ensured we followed all best practices. I feel confident moving forward with our fundraising launch knowing that our operations are properly implemented. As a project manager with over 10 years of operations experience, working with Jenny has raised the bar of my own professional expectations. Thank you, Jenny and PhilanthropyOps!”
- Rachel Sims, Project Manager, AMDA
Need Other Support?
See Additional Services.
How fundraising professionals feel after benefiting from Jenny’s services…
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"Jenny is an absolute GEM! She saved our Foundation from a disastrous situation after a team member left the organization. We were two months behind in gift entry, gifts were entered incorrectly in our Raiser's Edge database, gift acknowledgments were not sent for two months, and nothing was reconciled with our accounting department. As a Chief Development Officer, one of my sticking points is proper stewardship and thanking donors within a week of their gift. We were completely overwhelmed and had no idea how we were going to fix things. Our CEO knew Jenny from a previous role and recommended we reach out to her for her services. AND THANK GOD she had the time to help us. She is truly a master in her field, she knows that Raiser's Edge database like the back of her hand, she understands the world of philanthropy and the importance of donor relations, and she helped us immensely to get back on track. If you are looking for someone to come in, clean up your database, set up proper protocols and systems, and provide overall advice on how to organize things, then she is your person! On top of her expertise, she is a lovely person and I always enjoy our catch up calls. We loved working with her so much that we asked to keep her on even longer than we anticipated. Jenny truly is the best!"
Michelle Woodhill
Chief Development Officer
Dr. Susan Love Foundation -
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"Hiring Jenny to manage and up-level our Advancement Operations during a staff transition was a game changer for us. The University had been using Raiser’s Edge, NXT for years, but only under Jenny’s expertise, training and leadership were we able to fully utilize the capacity of our CRM. She built out custom dashboards, prospect management, and revamped our reports. Jenny also helped the University implement best practices by working with other stakeholders on campus. Finally, she hosted a comprehensive two day training for our entire team with her empowering attitude, giving us all the knowledge and confidence to move forward. I highly recommend Jenny’s services to help any advancement team seeking to enhance the effectiveness of their operations and increase outcomes."
Wendy Parsons, CFRE
Vice President for University Advancement
Holy Family University -
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“HIGHEST RECOMMENDATION ***** I have known and worked with Jenny for many years. She is not only a subject matter expert, she is a consummate professional. A clear communicator, thoughtful listener, capacity builder and development systems engineer. Jenny educates, inspires and builds teams. When I hire Jenny, I know I am getting the very best in the business who will quickly assess and address my organizational needs, and do it with a smile!"
Christopher Clinton Conway
Chief Executive Officer
Dr. Susan Love Foundation -
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Jenny, The universe connected us when our organization (and when I) needed you the most after half of our team left - including the Director of Advancement Services. I had zero experience in operations, but I knew how our database functioned and was tasked to bring you up to speed while picking up multiple other jobs to get us through FYE. With your amazing enthusiasm, we clicked right away and I knew I was going to learn a TON from your expertise. I still marvel at how quickly you analyzed and understood our “unique” database and got to work! In addition to moving us forward, you also helped us clean up so many facets of our CRM to help us work smarter, not harder. You regularly went above and beyond in all things. You provided unwavering support in onboarding all our new teammates (including our new Director of Advancement Operations) and you were our loudest cheerleader all the way through. I am and will always be so grateful for your support of our institution, but personally, I am most thankful for your encouragement and professional development of me. I’ve never had a professional mentor and I think I got the best one there is. I wouldn’t have gotten Blackbaud professional certified without you and I definitely wouldn’t have passed on the first try! And, now that I am *finally* in my new role of prospect management, I am thriving in it because of YOU! The systems that you set-up, the best practices you showed me, the tips and tricks, the confidence you instilled in me - all of it has been so impactful. I truly would not have been able to do any of it without you and you will always have a special place in my heart. All of this to say - at the top of my lungs and from the bottom of my heart - THANK YOU! THANK YOU! THANK YOU! While I’ll miss working with you, I am excited that even more people will be able to join the “Jenny Kleintop Fan Club” and witness your extraordinary talents. You will surely help organizations raise millions and make a difference in people’s lives – one CRM at a time. THANK YOU and hugs, -Julie
Julie Rempfer, MBA, bCRE-Professional
Director, Donor Relations and Prospect Management
Holy Family University
Thought Leadership & Mentorship
Jenny believes every philanthropy professional should have access to learn, evolve, and grow in their career. She provides tips, coaching, and strategies to help you do just that.