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Jenny Kleintop 11/30/24 Jenny Kleintop 11/30/24

Ops Insights #054 - Thankful, Grateful

I was making my morning Chai Tea Latte and grabbed a cup that said Thankful, Grateful. It made me smile as my daughter gave it to me, and she knows I love sappy sayings.

Then I thought, "What's the difference?"

According to dictionary.com, thankful is “feeling or expressing gratitude,” and grateful is “expressing or actuated by gratitude.” Both revolve around gratitude, and I for one, feel this every day. Let’s dive into why.