Ops Insights #073 - It’s Not Worth Compromising as Your Donors Expect Better

Goals are getting bigger, you are being asked to raise more with less, and your team is stretched far too thin. So what do you do? You compromise. You tell yourself: We manage with sub-par data because our team is busy. We hobble along with a database that is burdensome because we don’t have the expertise to fix it. We go slower than we’d like because many of our data requests or processes take a long time.

It’s not always immediate when this happens. It’s often slow, sometimes over the course of years, and sometimes with the same people in the roles for many years. It’s been this way for so long that it’s become the norm, and you keep saying there’s got to be a better way. Many times, it’s a feeling where something’s off, but you can’t quite put your finger on it or explain it.

Think of it this way: It’s not worth compromising as your donors expect better.