Helping When You Need it the Most.
Leveling up and aligning philanthropy data, database, and SOPs to frontline strategies for higher fundraising results.
Meet Jenny Kleintop, your trusted philanthropy services lead, who knows how to support high-functioning leaders and teams in growing and scaling fundraising results.
Jenny is your go-to expert for leveling up your data, CRM databases, and SOPs. With a career devoted to problem-solving for good, Jenny has helped over 120 nonprofits strengthen their data, database, and operations while improving cross-functional relationships between teams. She is your trusted philanthropy services lead who knows how to get you to trust your data, up level your workflows, and show metrics that report ROI.
Jenny worked at various nonprofits before going into consulting. Then, after six years of consulting at scale, she started her own company to provide hands-on, customized support to C-suite leaders and their teams, enabling a greater impact where it is needed most.
As the founder of PhilanthropyOps, Jenny provides fractional support, consulting, wealth screening, and data modeling services and enjoys mentoring others to thrive. She empowers you by enhancing your data, database, and standard operating procedures for larger fundraising success.
Why boost your philanthropy data, database, and operations?
Because the future of fundraising is already here, and for you to serve your mission to the fullest, you need your philanthropy data, database, and operations to come to life and accelerate your efforts.
Because efforts are much more effective when we are at the table, working side-by-side with our counterparts in other areas.
Because data, tech, and operations should be at the center of all your fundraising efforts.
What you need:
An expert and thought leader who accelerates your learning >> Subscribe to Jenny’s Insights e-newsletter.
An implementer to “do” the work and apply best practices to your fundraising systems, workflows, and processes >> Consider fractional support.
A down-to-earth partner who has been in your shoes, has the skills, the knowledge, the heart, and genuinely loves to help >> Learn about us.
Join the nonprofits who have accelerated with Jenny
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"I've had the privilege of working alongside Jenny Kleintop through her fractional support with Philanthropy Ops, and I can confidently say that she is the secret superpower behind many transformative advancements made by our Development Operations team at Orbis International. Jenny's expertise, strategic mindset, and hands-on approach has significantly elevated our team’s efficiency and impact. From implementing giving levels that refined our audience targeting, to automating critical workflows, to strengthening the alignment between fundraising and finance, Jenny seamlessly blends big-picture thinking with an ability to tackle hands-on work. Her guidance and mentorship have helped our team grow, while her deep technical skills have optimized our database, reporting, and processes in tangible ways. Beyond her impressive expertise, Jenny brings passion, energy, and a collaborative spirit that makes working with her a joy. She doesn’t just get the job done, she's a pleasure to work with. "
A.J. Minogue, Director of Development Operations
Orbis International -
"If you are looking for a trusted advisor who is also willing to roll up her sleeves and get the job done, hire Jenny. She is exceedingly knowledgeable in the operations of a Development office as well as the tools and systems that make the work possible. She took time to get to know our program and fully assess where improvements were needed. She gave a clear step-by-step roadmap to get us on the right track and provided insights and support as we implemented. In particular, we were struggling with workflows linking our Development Services and Finance departments. She ran weekly meetings, steering both teams to a sustainable and functional process that suited everyone’s needs. She was patient, flexible, and skilled at guiding the conversation through tricky spots, allowing us to see how things needed to change and creating ownership and buy-in. She provided excellent documentation, kept us all on-task, and was very prompt in responding to questions. We are saving hours each month because of our work with Jenny; our database is more accurate than ever, and processes are in place allowing us to fundraise and steward more effectively. I would highly recommend Jenny for any Development team that needs an operations tune-up or overhaul."
Aidan Vega, Vice President of Individual Giving and Membership
Pennsylvania Horticultural Society (PHS) -
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"Hiring Jenny to manage and up-level our Advancement Operations during a staff transition was a game changer for us. The University had been using the fundraising database for years, but only under Jenny’s expertise, training, and leadership were we able to fully utilize the capability of our CRM. She revamped processes, implemented best practices, set-up prospect management, and built dashboards. I highly recommend Jenny’s services to help any advancement team seeking to enhance the effectiveness of their operations and increase outcomes."
Wendy Parsons, CFRE, Vice President for University Advancement
Holy Family University -
“I spent the better part of three months learning the ropes of Blackbaud (specifically Raisers Edge) with Jenny Kleintop. Our sessions were conducted over Zoom, and she talked me through all applicable applications of the program and how we can better use it as a private educational institution. I'm new to Blackbaud and its features, but after spending time with Jenny, I have become far more confident with the program and how we use it. Her knowledge base is unmatched, and she took the time to review things with me, letting me try them before stepping in to help. I could not have asked for a better trainer or "coach." If you need to learn the ins and outs of Blackbaud and how it can help you, Jenny is the one to call. She will never lead you astray. I now have a person I can contact with issues, but more importantly, I have a new friend. Jenny is top-notch, and I highly recommend her. Written with gratitude.”
Toby Nelson, Director of External
Affairs, Foxcroft Academy -
"Jenny is an absolute GEM! She saved our Foundation from a disastrous situation after a team member left the organization. We were completely overwhelmed and had no idea how we were going to fix things. THANK GOD she had the time to help us. She is truly a master in her field, she knows the Raiser's Edge database like the back of her hand, she understands the world of philanthropy and the importance of donor relations, and she helped us immensely to get back on track. If you are looking for someone to come in, clean up your database, set up proper protocols and systems, and provide overall advice on how to organize things, then she is your person! We loved working with her so much that we asked to keep her on even longer than we anticipated. Jenny truly is the best!"
Michelle Woodhill, Chief Development Officer
Dr. Susan Love Foundation -
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"Jenny is amazing and I *strongly* recommend her services! She came to our institution when we needed her the most and she went above and beyond for us all. I still marvel at how quickly she analyzed and understood our “unique” database and got to work! In addition to moving us forward, she also helped us clean up so many facets of our CRM to help us work smarter, not harder. She instilled best practices, developed dashboards, laid the groundwork for prospect management, and provided unwavering support in onboarding all of our new teammates. She was our loudest cheerleader all the way through and she became a true mentor to me. With her support, my confidence grew and I even became Blackbaud Professional Certified. I have learned (and continue to learn) so much from her and highly recommend her services! While I’ll miss working with her, I am excited that even more people will be able to join the “Jenny Kleintop Fan Club” and witness her extraordinary talents. She will surely help organizations raise millions and make a difference in people’s lives – one CRM at a time."
Julie Rempfer, MBA, bCRE-Professional, Director, Donor Relations and Prospect Mgmt.
Holy Family University -
"It is rare to find someone so adept with data who also utilizes such strong teaching practice. I feel so grateful to have Jenny's coaching as I learn the mechanics of best practice and needed skills as a new-to-the-field Director of Development. The former teacher in me was so thrilled to see Jenny's approach to the Raiser's Edge "bootcamp" she offered our team - the pedagogy was solid, the content was driven by our needs, and the ongoing support helped us achieve increasing independence. Jenny has empowered us with a strong foundation so that we feel we can problem-solve on our own, yet we also know we have an expert in our corner when the need arises. I can't say enough about how positive my experience has been in working with Jenny as I find my footing in this space."
Anna Alinda, Director of Development
Padua Academy -
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“Jenny is a master at listening and understanding your needs and helping you find efficient and effective ways to track metrics and achieve goals. Having her in your corner is a great way to successfully manage the operations side of your philanthropic organization.”
Donna Fischer, Director of Development, UnityPoint HealthGrinnell
Regional Medical Center Foundation -
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“Jenny is a fantastic all-round development operations professional. She is knowledgeable, insightful and an asset in all aspects of development services. She is quick to understand the organization and is an asset when implementing new processes and standards.”
Sanhita Kumbhojkar, Data Analytics and Prospect Development
Diabetes Research Institute Foundation -
"Jenny has the unique ability to understand both sides of fundraising- the frontline fundraiser's perspective as well as the Director of Operations' perspective. She could anticipate my needs as Director of Development/Major Gifts and operationalize a process or report to help me achieve my goals. Jenny empowered those around her by educating her colleagues on the how and the why ultimately increasing confidence and engagement."
Cinda Johnson, Executive Director
Bryn Mawr Hospital Foundation -
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"HIGHEST RECOMMENDATION - 5 Stars. I have known and worked with Jenny for many years. She is not only a subject matter expert, she is a consummate professional. A clear communicator, thoughtful listener, capacity builder and development systems engineer. Jenny educates, inspires and builds teams. When I hire Jenny, I know I am getting the very best in the business who will quickly assess and address my organizational needs, and do it with a smile!"
Christopher Clinton Conway, CEO
Tower Cancer Research Foundation -
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"Jenny's expertise was instrumental in achieving our goal. She consistently delivered exceptional service that exceeded our expectations. She was responsive to our needs as well as receptive to feedback. All while demonstrating exceptional attention to detail and dedication to achieving our objectives. Her ability to adapt to changing circumstances while going above and beyond to ensure our satisfaction truly sets her apart. She epitomizes quality, dedication, and professionalism."
Liza N. Zumsteg, CPA, Controller
YMCA OF Greater Brandywine
The key to growing your donor support is accurate, usable, and informative data. Being data-driven is the key to success as we have access to more and better data in fundraising today.
Better Data
Solid Database
A CRM database that is easy to understand, simple to use, and intuitive to navigate will get you higher fundraising results because your team will actually be able to use the database.
Strong Operations
Philanthropy Operations is an essential functional area that takes ownership of data, CRM, and processes, and effectively partners cross-functionally to propel organization's fundraising forward.
A few of the benefits you will gain:
Better data for more effective fundraising efforts.
More qualified prospects to pursue.
Operational efficiencies in your philanthropy operations.
A shift toward hyper-personalization fundraising.
A leap toward donor-centric fundraising and away from transactional fundraising.
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Connect with Jenny on LinkedIn for tips and strategies.
Follow our page on LinkedIn for announcements.
Email with questions | info@philanthropyops.com
Together, let’s bring your philanthropy operations to life so you can secure more philanthropic dollars and reach new levels in your fundraising efforts.